Rights and Responsibilities

The Worden Medical Centre is committed to providing a safe and comfortable environment for patients and staff alike.

You have the right to receive a polite, confidential and efficient service at all times.

It is your responsibility to keep your appointments and arrive on time, or to give adequate notice of cancellation.

Abusive or violent behaviour

We expect patients to treat our staff with respect and courtesy and will not tolerate threatening, violent or abusive behaviour; such behaviour will result in removal from the practice list.