UPDATE 19.07.22



In the interests of patient safety and the protection of health and care staff, volunteers and visitors, the wearing of PPE and face masks and any other protective measures employed by hospitals, GP and other primary care practices, will apply across all our premises.  All staff, patients and visitors should follow rules and measures introduced for their safety and protection and the protection of others. This is due to the continuing rise in COVID-19 cases in the community and in our hospitals.

Therefore, all colleagues, volunteers, patients and visitors to hospitals, GP practices, dental practices, optometrists and pharmacies will be required to do the following: 


  • HANDS: Wash hands regularly with soap and water or hand gel if hand washing facilities are not available 
  • FACE: Wear surgical face masks (not coverings) in all public areas in our buildings  
  • SPACE:  Give people space (1m away from people is preferable) wherever possible and ensure workplaces are COVID Secure 
  • FRESH AIR: Ensure areas are well ventilated wherever possible by opening windows, etc 

These requirements will remain in place until further notice. 

Please watch out for further updates but in the meantime, please remember that the safety of all colleagues, volunteers, patients and visitors is an absolute priority for us.          

We appreciate your ongoing support. 







In recent years, the demand for appointments in general practice has increased to the point that the service is struggling to cope.

With this in mind we have reviewed our appointment system so that our patients are seen by the right person at the right time.

We have invested time in training our receptionists to become care navigators and they will be asking you for a brief description of why you need an appointment.

This does not mean they will make clinical decisions or decide whether you need an appointment. What they will be doing is sign-posting you to the most appropriate clinician or service for your needs or condition.

We still have a range of  appointments which can be booked in advance from 24 hours ahead and we also have on the day availability.

Messages can be left for a doctor or nurse, but PLEASE NOTE: these are for leaving information only. If you require to speak to a doctor or nurse, you should book a telephone consultation.


If you cannot keep your appointment, please inform the surgery as soon as possible. There are many ways to cancel appointments;

  • Tel 01772 423555 - Option 2. When the surgery is closed, there is a an option to leave a voice message, which are checked every working morning.
  • Via My GP App if registered
  • Via Patient Online Services if registered
  • When you receive a SMS text reminder, there is an option to cancel the appointment.

The attached Appointments Guide explains our appointment system further.

Appointments Guide

Booking Appointments Online

We have a wide range of appointments available to book online such as;

GP Advance Appointments

Nurse Practitioner Appointments

Blood Tests


Long Term Condition Reviews

Travel Clinic

Ear Syringing

Vit B12 Injections

Contraceptive checks and injections

If you wish to register for online services, please see tab 2 - Patient Online Services for more information


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